For HVAC contractors
The phone rings. You're on the roof with the unit open.
Corvio Labs builds custom websites and missed-call text-back for HVAC contractors, with a private CRM and a monthly plan.
When you miss a call
Where you are when it rings, and what the caller does when you don't pick up.
The unit is open, the gauges are on, and the phone is in the truck three floors down. By the time you are off the ladder the caller has tried the next name, because a house with no cooling does not wait for a callback. That is what happens when you miss a call on this job, and the text is what covers you until you are down.
The text that goes out
When a call goes unanswered, a text goes out to the caller and the conversation continues by text.
Say you're Marisol. Say it's the first hot week and you're on a rooftop in Natomas.
Incoming call
Unknown
Local number
Missed call
Sent, automatic
1:07 PM
What gets saved
The missed call, the text, their reply, and everything after that gets saved under that customer in your customer list. That list is a private CRM: every call, text and job for each customer, in one place. When you mark the job done, they get a text asking for a review.
- Mon 12:58 PMMissed call, inbound from the website
- Mon 12:58 PMText sent, automatic
- Mon 1:07 PMReply by text: upstairs AC, 402 Larkspur Ct
- Mon 2:40 PMText sent, Marisol: "On my way after this one"
- Mon 5:10 PMJob marked complete
- Mon 5:10 PMReview request sent, automatic
Luis, the upstairs unit and 402 Larkspur Court are made up so you can see how it works.
Try it on us
Call (707) 640-6890. If we can't pick up, watch your phone. The text you'd get is the text your caller gets.
- If one of us picks up, even better.
- The text can take a moment to arrive.
- Standard messaging rates apply.
What the website does for an HVAC company
Your website's job is to get the call. The automatic text and your customer list are what keep that call from disappearing.
- Pages for repair, replacement and maintenance, each with the call action at the top, because the caller with no cooling is not reading past the first screen.
- A quote request for the replacement that can wait a week, so the site earns the slow call as well as the urgent one.
- We build it, host it and keep it running as part of the monthly plan.
What it costs
The Corvio System is $297 a month plus a $499 launch fee, month to month. If your website is already good, Relay Rescue is the text-back on its own. Every price is on the pricing page.
Questions HVAC contractors ask us
- Can the text tell the caller when I'll be there?
- No. It says you missed the call, asks what is going on, and asks for the address. Times are yours to give, by text, when you know them.
- Does it work for maintenance customers too?
- Every call that rings out gets the text, whoever is calling. In your customer list a maintenance customer has a history like anyone else, so the next call lands on the same page.
- What happens on a busy day when I miss ten calls?
- Ten texts go out, one each, and ten conversations wait in your CRM in the order they arrived. You answer them when you are down. Nothing answers for you.
- What does it cost?
- The Corvio System is $297 a month with a $499 launch fee, month to month with 30 days' notice. If your website is already good, Relay Rescue is $97 a month with a $199 setup. Everything is on the pricing page.
Talk to us
Talk to one of the two people who build and run Corvio Labs, or email us.
Talk to us about your HVAC company.
- Phone
- (707) 640-6890
- jason@corviolabs.com
- Where
- Based in Vacaville, CA