For garage door companies

The phone rings. There's a spring under tension in your hands.

Corvio Labs builds custom websites and missed-call text-back for garage door companies, with a private CRM and a monthly plan.

A technician on a stepladder working on the torsion spring above an open garage door, the door's bottom edge level across the frame.

When you miss a call

Where you are when it rings, and what the caller does when you don't pick up.

  1. Ring one Two winding bars in the cone. Nobody lets go of a winding bar for a phone.
  2. Ring three The caller's car is inside a door that is stuck a foot off the ground, and they have somewhere to be.
  3. Ring six It stops. You finish the wind, you set the screws, and the job that just called is already somebody else's.

The text that goes out

When a call goes unanswered, a text goes out to the caller and the conversation continues by text.

Say you're Nadia. Say it's a Monday morning and you're on a ladder in Davis with a spring half wound.

Incoming call

Unknown

Local number

Missed call

Hey, this is Nadia. Sorry I missed you, I'm on a ladder with a spring in my hands. What's going on? Text me the address and I'll call you back in a few minutes.

Sent, automatic

Our door stopped a foot up and won't go either way, car is inside. 14 Anderson Pl. Need to leave for work by 9 if at all possible.

7:48 AM

What gets saved

The missed call, the text, their reply, and everything after that gets saved under that customer in your customer list. That list is a private CRM: every call, text and job for each customer, in one place. When you mark the job done, they get a text asking for a review.

  1. Mon 7:41 AMMissed call, inbound from the website
  2. Mon 7:41 AMText sent, automatic
  3. Mon 7:48 AMReply by text: door stuck, 14 Anderson Pl
  4. Mon 7:55 AMText sent, Nadia: "Finishing one here, then you. Don't force it."
  5. Mon 9:20 AMJob marked complete
  6. Mon 9:20 AMReview request sent, automatic

Elena, the stuck door and 14 Anderson Place are made up so you can see how it works.

Try it on us

Call (707) 640-6890. If we can't pick up, watch your phone. The text you'd get is the text your caller gets.

Call (707) 640-6890

  • If one of us picks up, even better.
  • The text can take a moment to arrive.
  • Standard messaging rates apply.

What the website does for a garage door company

Your website's job is to get the call. The automatic text and your customer list are what keep that call from disappearing.

What it costs

The Corvio System is $297 a month plus a $499 launch fee, month to month. If your website is already good, Relay Rescue is the text-back on its own. Every price is on the pricing page.

Questions garage door companies ask us

Half my calls are people stuck in their garage. Does the text help them?
It tells them a real person got the call and asks for the address, which is the two things they need to know while they wait for you. You give them the time by text when you know it.
Can the text say "don't force the door"?
The automatic text is one message in your words, approved at launch, so yes, if you want that line in it. Anything after that you type yourself.
Does the CRM know the door I installed last year?
If the job was in it, yes: the customer is a person with a timeline, and last year's install sits on it under this year's call.
What does it cost?
The Corvio System is $297 a month with a $499 launch fee, month to month. Relay Rescue is $97 a month with a $199 setup if your website is already good. Every price is on the pricing page.

Talk to us

Talk to one of the two people who build and run Corvio Labs, or email us.

Talk to us about your garage door company.

Phone
(707) 640-6890
Email
jason@corviolabs.com
Where
Based in Vacaville, CA